Family Section HOME
The family section at Cardiff City Stadium is situated in the Grange Stand. It has a capacity an increased capacity of 6,000.
This is the first section of the ground to sell out so please make sure you book your games well in advance.
Cardiff City Football Club was awarded the Football League's Family Club of the Year for 2011 at this year's Football League Awards Ceremony. The Club has also won the Family Excellence Award for the past two seasons and prides itself on providing friendly family based entertainment. We want you to return time and time again.
The Family Stand has a very strict policy - that is, we admit no adults without children and no children without adults. We have a number of pricing offers in this area on a seasonal basis, allowing U9s free entry and U16s arfor just £49. This represents superb value for money.
If you are coming to the stadium for the first time, the family section is the area with the heaviest discounts. Adults tickets are priced at £18 with U16s at just £5. We also offer a family ticket allowing admission of 2 Adults and 2 Children for just £40.
You can purchase these tickets online or via the ticket office by calling 0845 345 1400.
Getting to the Family Stand
Entry to the family stand is via gates 8 and 9, which both lead you to an expansive concourse with plenty of facilities. Come and enjoy our Sony Playstation Area or sit down and watch some cartoons in our Sony Kids Zone!
We also provide entertainment every game on the Sony stage in the Family Stand this starts an hour prior to kick-off.
We have numerous spacious toilet facilities for men and women and also baby changing facilities. Safety and security in this stand is paramount and we have a number of stewards in this area, should you have any problems or issues.
We also have a confidential line to report any problems or issues you may encounter This number has never been used due to the superb atmosphere within this area of the ground.
Enjoy the Match Campaign
The Family Stand at Cardiff City Football Club implements the 'Enjoy The Match' campaign. This means we have a zero-tolerance policy on foul and abusive language, racial, homophobic or prejudice chanting.
Should you see or hear this taking place, please speak to a nearby steward who will act.
Our family focus advisor is Luke Hughes, who can help with any questions or problems you may have. Luke can be contacted via email@example.com or you can call him during office hours on 0845 345 1400.
Family Section AWAY
Visiting families and youngsters are very much catered for at Cardiff City Stadium, with a designated family section in place within our away end.
This is located in Aisle 121 of the away section, with 125 seats to offer. Please contact your Club to purchase tickets in this area. Pricing is as follows:
We also offer a family ticket, which allows for admission of 2 adults and 2 children for just £40.
The away family stand section has a very strict policy - that is we admit no adults without children and no children without adults.
When purchasing tickets from your Club, you will receive a Cardiff City Stadium welcome pack which will include all the information you'll require for a great day in the Welsh Capital.
We have an Away Family Parking Area at Cardiff City Stadium which is located in the away compound of the facility.
Entry to this section is via Sloper Road (next to the HSS Hire shop), with parking set at a cost of £5 for the duration of your stay. Your club will have pre-allocated parking vouchers for you to purchase via their standard channels.
This area is clearly identified with 'Enjoy The Match' branding. It has 125 seats and is located via the away entrance at Gate 7, identified on the ticket wallet. On entering the concourse, please look for aisle 121 on your left.
Match-day Assistance for Visiting Fans
We have an 'Enjoy the Match' liaison officer in this area who will be on hand to deal with any questions or problems you may have during your visit. Your Liaison officer's name is Debbie, who can be identified by her green branded 'Enjoy The Match' jacket.
A number of stewards will also be present in this area and will be happy to assist you. We also have an away family information point situated in the away ticket office should you need any help on the day of the game before entering the ground. This is situated next to Gate 7.
If you have any questions in the meantime, please feel free to email Luke Hughes who is our customer focus representative. His email address is firstname.lastname@example.org while he is also available through our ticket office during standard working hours on 0845 345 1400.
Our disabled liaison officer Phil Haligey is available to assist you, should you have any special requirements for your visit to the stadium. Phil can be contacted on 0845 365 1115.