12:32 06 August 2012
Cardiff City Football Club
Cardiff City Stadium
Main Telephone Number: 0845 365 1115
Ticket Office Telephone: 0845 345 1400
Cardiff City Stadium has a capacity of nearly 27,000 and was completed in June 2009. The venue plays host to Cardiff City Football Club and the Cardiff Blues Rugby Club.
There is an away seating section of 2,018 seats, which is situated in the South East corner of the stadium. This area is accessed via gate seven.
Match-day Assistance for Visiting Fans
We have an 'Enjoy the Match' liaison officer in this area who will be on hand to deal with any questions or problems you may have during your visit. Your Liaison officer's name is Debbie, who can be identified by her green branded 'Enjoy The Match' jacket.
A number of stewards will also be present in this area and will be happy to assist you. We also have an away family information point situated in the away ticket office should you need any help on the day of the game before entering the ground. This is situated next to Gate 7.
If you have any questions in the meantime, please feel free to email Luke Hughes who is our customer focus representative. His email address is email@example.com while he is also available through our ticket office during standard working hours on 0845 345 1400.
Our disabled liaison officer Phil Haligey is available to assist you, should you have any special requirements for your visit to the stadium. Phil can be contacted on 0845 365 1115.
Access Control System
Cardiff City Stadium operates an access control system, meaning all tickets are printed with individual barcodes. If you have purchased your tickets, please try to refrain from bending the barcode as this could cause problems at entry.
The ticket office is located by gate two and we have a designated away ticket office, with a family information point next to the away entrance at gate seven.
Collections and away supporter tickets can be picked up at this point. Please check with your club as to whether we are selling tickets on the day of the game.
If you have any questions or queries about your visit then please feel free to email our customer focus manager Luke Hughes his email address is firstname.lastname@example.org
Away Family Supporters Parking
We have an Away Family Parking Area at Cardiff City Stadium which is located in the away compound of the facility.
Entry to this section is via Sloper Road (next to the HSS Hire shop), with parking set at a cost of £5 for the duration of your stay. Your club will have pre-allocated parking vouchers for you to purchase via their standard channels.
This area is clearly identified with 'Enjoy The Match' branding. It has 125 seats and is located via the away entrance at Gate 7, identified on the ticket wallet. On entering the concourse, please look for aisle 121 on your left.