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BLUEBIRDS FOR LIFE: MATCH EXPERIENCE SURVEY 2015

12 February 2015


On Friday afternoon we will be launching the first of a number of dedicated Cardiff City surveys, asking our valued 2014/15 Season Ticket Holders for views and input surrounding our match-day experience.


The survey forms part of our 'Bluebirds for Life' initiative, with enhanced dialogue between the Club and supporters a vital component as we move forward this year.


Season Ticket Holder survey responses will help identify initial trends and wider opinions on multiple touch-points at Cardiff City Stadium. The responses will also help us drill down and focus on key areas of interest, enabling future in-depth conversations with those interested in contributing to our off field progress.


to ensure the best possible data. Further surveys will follow to our wider supporter base in the near future.Unverified surveys and duplicates will be deletedPlease note while we will be sending a dedicated email and publishing the link via our social media accounts, this survey is only for current Season Ticket Holders.


Current Season Ticket Holders who would like to update the Ticket Office with their primary email address have the following options:


1. Update your account settings via eTicketing. This is our preferred method.

2. Call the Ticket Office on 0845 345 1400, quoting your fan number and details.

with your fan number and details.tickets@cardiffcityfc.co.uk3. Email


Through constructive feedback, structured planning and with some patience from all, realistic and positive results can be achieved that can benefit all concerned. Some improvements will naturally take longer to achieve than others, but we are fully committed to working with supporters and value your input on the future of your club.


We would like to thank Season Ticket Holders in advance of completing the survey and look forward to receiving your views.


 





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