Sign up to receive the BlueWord!


Don’t miss all the latest City news by subscribing to our weekly e-newsletter...

You’ll receive a round-up of the week’s news from the Club every Friday, including the latest news and interviews, ticket information, competitions and offers from Cardiff City Football Club.

The easiest way to ensure you’re receiving the BlueWord, as well as other Club communication, is to create a Bluebirds Club Account.

When updating your preferences, make sure you select “Club Email: Club News” before confirming your preferences.

Create your account now!

Follow the steps below to create your Bluebirds Club Account today!

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Creating your Bluebird Club Account

1.     Create a new account 

To get started, create a new Bluebirds Club Account by clicking here. Make sure you use the same email address that you have already registered with us (if you already have one registered). If you aren’t sure which email address we have on our database for you already, please email

2.     Confirm your email & activate your account

We will send you an email from with a link to confirm your account. Check that the email hasn’t landed in your junk!

3.     Login to your new account

Your new account is now ready – log in by clicking here.

4.     Update your personal details and preferences

Complete your personal details then let us know how you wish to be contacted and what you would like to hear about. Don’t forget that you need to complete your communication preferences to hear all the latest news, offers and updates from the Club!

Please note, you must update your communication preferences to continue receiving communications from the Club.

5.     Link your current Fan Number

If you have an existing Fan Number, link this to your new Bluebirds Club Account by selecting ‘Linked Accounts’ on your profile and entering your Fan Number – you can find this on your Season or Membership Card, as well as any confirmation emails or receipts from the Club.

If you still don’t know your Fan Number, please email

If you don’t have an existing Fan Number then one will automatically be created for you.

Please note, Season Ticket Holders, Members and Flex5 Ticket Holders MUST use the Fan Number associated with their Membership to be eligible to buy within the member on-sale windows and to earn and redeem CityCash.

If you need some help, click here for FAQs.

Benefits of creating a Bluebirds Club Account

Your Bluebirds Club Account will allow you to move between our eTicketing and Club Shop online under one simple login with ease.

The key benefits of creating an account are:

  • Buy online with one login
  • Navigate between eTicketing and Online Store without needing to log in every time
  • Full control over how we communicate with you and the ability to update your personal details on our database at any time with ease

Account Help

Check out our Step-By-Step Guide or view our FAQs here.

If you are having difficulty linking an existing eTicketing and/or Online Store account, please email

Bluebirds Club Account