Season Ticket Holder Update | Millwall & Bristol City

For our upcoming home league fixtures against Millwall & Bristol City, 2021/22 Season Ticket Holders will again receive a unique link via email and SMS.

Please ensure that the information on your Bluebirds Club Account is up to date for this process to run smoothly. Supporters without an email address or phone number on the Ticket Office system will receive a paper ticket via post, sent out on Thursday, August 19th, 2021.

Please note, fans will receive a separate unique link for both Millwall & Bristol City, and these will be sent via email & SMS on the following dates:

• Millwall: Thursday, August 19th, 2021.
• Bristol City: Thursday, August 26th, 2021.

Season Ticket Holders without smartphones can request a paper ticket to access their Season Ticket seats for these fixtures. These will be kept for collection on the day of the game. If you wish to do so - please contact the Ticket Office on 03333 11 1920 (10am-4:30pm Monday to Friday) or via email at tickets@cardiffcityfc.co.uk.

We appreciate that some supporters may wish to maintain a social distance, and to facilitate this we will once again open Level 5 of the Ninian Stand, where social distancing will be observed. Season Ticket Holders who wish to move into this area can do so by contacting the Ticket Office.

Email: tickets@cardiffcityfc.co.uk 
Phone: 03333 11 1920 (10am-4:30pm Monday to Friday)

You can also download your tickets by logging into your Bluebirds Club Account online at: tickets.cardiffcityfc.co.uk. These will be in your accounts from 12pm on Thursday, August 19th, 2021.

• Head to My Account
• Go to the ‘Tickets’ subheading
• Select your ticket for the game
• Select mobile ticket and enter the desired telephone number
• You will receive a text with a link to download your Ticket for the game

Booking fees may apply.
Terms and conditions of sale are available under the Ticketing section of our Customer Charter.

TICKET OFFICE

Cardiff City FC Ticket Office will be open on Friday, August 20th, 2021 from 10am – 4pm for any in-person enquiries.

The Ticket Office at Cardiff City Stadium will also be open from 10am until half-time on Saturday, August 21st, 2021 to assist ahead of our clash with Millwall.

Ticket Office Opening Times
Friday 20th August: 10am – 4pm
Saturday 21st August: 10am – Half-Time of the Millwall match
Friday 27th August: 10am – 4pm
Saturday 28th August: 9am – Half-Time of the Bristol City match

SEASON CARD UPDATE

Due to an unforeseen issue within the delivery process, the Season Ticket card mailout and the launch of our ‘My Bluebirds Rewards’ portal has been delayed.

Please note – supporters will not miss out on any rewards because of this postponement. Loyalty points from attending matches will be backdated upon launch of ‘My Bluebirds Rewards’ in September.

We would like to apologise for this delay and appreciate the understanding at this time.