SUPPORTERS' LIASON OFFICER INTRODUCTION
Club appoints Supporters' Liaison OfficerIn line with UEFA regulations, Cardiff City Sales and Marketing Manager Tom Gorringe has been appointed as the club’s new Supporters' Liaison Officer.
Following a review by the Culture, Media and Sport Select Committee, all Premier League clubs must appoint a SLO, who will be responsible for delivering the club's policy to supporters.
The SLO will act as a point of contact for fans, and liaise with the club's management on the issues raised.
Tom said, “This role provides a great mechanism for improved communication between the fans and the club, which is hugely important in improving the support journey moving forward.
“Given my current role at the club, fan queries and concerns can be raised at management meetings with issues resolved efficiently.
“At Cardiff City we want to provide the best possible match day experience and we hope that this will provide a strong foundation to ensure that ethos goes from strength to strength.”
Alongside his work in the commercial department, Tom’s role will be to administer queries from fans regarding all aspects of the club including the match-day experience and quality of service given by all club touch points.
Tom can be contacted via email ontom@Cardiffcityfc.co.uk