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My Bluebirds Rewards | New portal content!

A range of new content is now live on the My Bluebirds Rewards portal, including a Club Legend feature from Andy Campbell and First Team players Jordan Hugill & Uche Ikpeazu across our marketplace, trivia and prize draws.

Rewards include 2 x Junior Bluebirds experiences, a Club Legend experience, a signed home 2021/22 shirt courtesy of Champions Travel and more!


The latest marketplace items include more shirts, as requested by fans! As well as this, we also have on offer Club Legend & First Team player video messages, and virtual meet-and-greets. The marketplace hosts tickets for a mini stadium tour, with branded goodies and much more to take home.

We want to hear your feedback and find out what you’d like to see on the portal! Simply head to the marketplace to redeem a free ticket, and you will be rewarded with bonus points once we’ve contacted you to ask for feedback.

Prize Draw

One lucky fan will win a signed 2021/22 home shirt, courtesy of Champions Travel! Some of the other prize draws available include 2 x Junior Bluebird packages, which include the opportunity to go behind the scenes at our fixture against Preston North End to be a ball boy/girl, as well as a mini stadium tour, with branded goodies to take home!

The winner of the Club Legend experience will win a shirt singed by multiple former City legends, and be invited (along with three guests of your choice) to join a personal video session with Andy Campbell! Each supporter will also receive a £10 Adidas gift voucher, 2 x Ninian Lounge tickets for the last home game of the season against Birmingham City, and a name & number shirt personalisation!

You can redeem 25 points per entry for our prize draws and enter as many times as you like, provided you have the loyalty points to enter.


The auction hosts a signed ball and a £20 Adidas gift voucher, along with 2 x Ninian Lounge tickets for our home fixture against Fulham later this month.

Simply make a bid using the points you have available on your account, and bid as many times as you like providing you have sufficient points. Please note that the points are only deducted from the auction winner once the auction has finished.

Head to the portal now to enter and check out the other huge surprise rewards available!

For bonus points enter FEB15 on the portal – you have until midday on February 19th to redeem.

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Don’t forget the affiliates included on the scheme include Asda, Sainsbury’s, Boots, Primark, Adidas, Argos and many more – refer to Affiliates on the portal to see the full list.

Simply use your pre-paid card to spend with these retailers online or in-store and earn 1 point per £1, allow up to 30 days for the points to appear on your account. For online retailers you must click their link within the portal.

Loyalty Points

Fans can earn loyalty points by attending games with their Season Ticket card and taking part in a variety of activities on the Bluebirds Rewards portal.

You can also activate your card for pre-payment, make your first payment and spend with affiliate retailers to accelerate your loyalty point earnings.

Please allow up to 30 days for points earned through pre-paid card activities to appear on your account. Refer to the Bluebirds Rewards portal for the full list of affiliate retailers and rewardable activities.

More Information

Find more information on affiliate partners and activating your Season Ticket card for pre-payment here.

Fans must register their card to activate the payment service via the club app subject to Barclays eligibility requirements and T&Cs.

Simply click Manage Pre-Paid Card on the app and follow the steps. Then, add funds to your card and activate a PIN that you must use when making your first payment, rather than using contactless.

Please refer to the Terms & Conditions and FAQs below that cover:

  • Bluebirds Rewards
  • Earning Points
  • Redeeming Points
  • Claiming Rewards
  • Managing Your Pre-Paid Card
  • Setup & Registration
  • Account Support
  • Card
  • Functionality Support
  • Other
  • Auto Top-Up
  • FAQs

For membership, access or loyalty point queries please contact us directly via

For queries relating to payments, you can contact the Barclays Helpdesk on 0333 200 1012.