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My Bluebirds Rewards | Get involved!

Have you visited the My Bluebirds Rewards portal this season? There are some great prizes to be won! Hear from some of our recent winners...

Bethany - "Through Bluebirds Rewards I was lucky enough to grab myself a chance to go pitch-side at the CCS! It was an amazing experience to see the stadium from a player's perspective and get an insight into what happens behind the scenes. It’s great to be part of a club who offers opportunities like this to the fans!"

Michael -  "We had wonderful time, and felt like VIP's! When my grandson arrived home he didn’t stop talking about his visit. It’s amazing the for the fans lucky enough to experience going pitch side."

Chris - "My son Dylan and I loved being pitch-side. I loved the feeling of walking down the tunnel and out through the doors onto the pitch - it gave me goosebumps."

Tim - "A really big thank you to the Club for putting on experiences like this. Arlo was so excited, and this experience will live long in the memory! These sorts of things mean such a lot. I loved being in the home dressing room and sitting in the dugout! Thank you so much!"

Calum - "Thank you very much to Bluebird Rewards for the signed shirt. Great feature that rewards people for their loyalty to the Club, and I advise everyone to get on the App and take advantage of the prizes!"

Season Ticket Holders and Club Members, keep an eye out for new prizes going live later this week!

Cardiff City FC and digital partners Other Media have been nominated for the ‘Fan Engagement Award’ at the 2022 Sport Industry Awards, with My Bluebirds Rewards highlighted as a key part of our digital convenience and engagement across several platforms.

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Wondering how to get involved?

Fans can earn loyalty points by attending games with their Season Ticket card and taking part in a variety of activities on the Bluebirds Rewards portal!

Points can be redeemed on the rewards portal against the marketplace, prize draw and auction. You can redeem 25 points per entry for our prize draws and can enter as many times as you like, provided you have the loyalty points to enter.

For the auction, simply make a bid using the points you have available on your account - you can bid as many times as you like providing you have sufficient points. Please note, the points are only deducted from the auction winner once the auction has finished.

Head to the portal now and enter code LOYALTY for bonus points!

You can also activate your card for pre-payment and spend with affiliate retailers to accelerate your loyalty point earnings.

To begin the registration process, firstly download our Official Cardiff City app. Here you can find My Bluebirds Rewards and Manage Pre-Paid Card. Click My Bluebirds Rewards and log in using your Membership ID number which can be found on your card.

Secondly, go to Manage Pre-Paid Card and follow the instructions. In this area, managed by Barclays, you can find your PIN code, load funds and manage your pre-paid card account.

Fans will need a Bluebirds Club Account linked to their Fan ID in order to log in to the portal and manage their pre-paid card.

You can find more information here.

Please refer to the Terms & Conditions and FAQs below that cover:

  • Bluebirds Rewards
  • Earning Points
  • Redeeming Points
  • Claiming Rewards
  • Managing Your Pre-Paid Card
  • Setup & Registration
  • Account Support
  • Card
  • Functionality Support
  • Other
  • Auto Top-Up

For membership, access or loyalty point queries please contact us directly via

For queries relating to payments, you can contact the Barclays Helpdesk on 0333 200 1012.